Developing Municipal Resilience

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Presentation

You are already a team leader. You know the job well. Your colleagues trust you. You are moving up a level: you are becoming a manager.

You will now be responsible for both the operational and human resources results of your unit, with a focus on efficiency and accountability.

In addition to your role as a guide, you will also become the hierarchical reference point: annual reviews, safety, legal compliance, best practices, etc.

This training course addresses the specific context of the public sector: managing municipal teams and their mission to serve citizens.

Programme

Process management (inputs, transformation, outputs)
People management, development, and change management
Continuous improvement mindset
Roles: manager (governance), leader (management), representative (communication)
Legal aspects: labor law for managers
Management by objectives
Management of human, organizational, and structural issues
Differences between management and leadership

Objectives

Understanding the responsibilities involved in municipal management
Developing a dashboard
Planning actions and teams according to deadlines
Choosing the right tools for efficiency
Strengthening cooperation between managers
Creating a positive working environment with teams
Adapting your leadership style to different situations
Developing a participatory and supportive management style
Managing by results
Ensuring and measuring daily and annual performance

Methods and Evaluations

Theoretical presentations
Role-playing, practical exercises
Discussions and feedback
Simulations of international situations
Document planning

Assessment of Satisfaction:

On-the-spot Assessment
Post-Assessment

Assessment of learning outcomes:

Self-Assessment
Questionnaire at the end of the training course

Public and Prerequisites

Audience: Municipal staff and Agents of Regional and National Institutions
Prerequisites: None

Access for people with disabilities

People with disabilities who wish to take this training course are invited to contact us directly so that we can discuss the possibilities for taking the course together.

Duration

2 Days (14 Hours)

Dates

On demand

Price

Inter-company price: EUR 990 net/person (Excluding VAT). Intra-company price: on request (4–12 people).

Training certification

Certificate