Life at work is sometimes spiced with problems, dilemmas, or conflicts. This is quite understandable. Yet these situations need to be managed well, both curatively and preventively.
Conflicts usually unveil interests that appear to be incompatible. There seem to be winners and losers, and tensions rise when decisions must be made quickly in an atmosphere of uncertainty.
The conflict-handling function is often performed by employee representatives or union representatives. Human Resources may also have one or more appointed or elected persons who are available to listen to those affected by conflict at work. Larger organisations have their own Ombudsman who deals with internal and external cases. This seminar teaches conflict management skills in organisational settings.
Rich and flexible training design: theoretical input, discussions, reflection and sharing of experience, role-plays and simulations, practical exercises.
Evaluation of training impact:
Evaluation of acquired knowledge:
Certificate: EUROBOGEN certificate of participation
People with disabilities who wish to follow this training are invited to contact us directly, in order to study together the possibilities of following the training.
2 days (14 hours)
On demand
Price general public: EUR 1.150/pers. (no VAT) Price in-house: on demand (4-12 pers.)
EUROBOGEN certificate of participation